SMS Program Description

By opting in, you agree to receive text messages from The Nature of Health related to your care and our clinic operations. These messages may include, but are not limited to:

• Appointment reminders and confirmations

• Scheduling updates or cancellations

• Care-related follow-ups

• Billing or payment notifications

• Limited wellness or office-related communications

Messages are sent only for treatment, payment, and healthcare operations purposes.

HIPAA & Protected Health Information (PHI)

Text messaging is not always a fully secure form of communication. The Nature of Health takes reasonable administrative, technical, and physical safeguards to protect your information and limits SMS content to the minimum necessary in accordance with HIPAA. We do not include sensitive medical details, diagnoses, or detailed treatment information in text messages.

By opting in, you acknowledge and accept the potential risks of communicating limited health-related information via SMS and authorize The Nature of Health to communicate with you in this manner.

Message Frequency

Message frequency may vary depending on your appointments, care needs, and communication preferences.

Privacy & Data Use

• Your mobile phone number, SMS consent, and message content will not be shared, sold, rented, or disclosed to third parties for marketing purposes.

• SMS communications are used solely to support patient care and clinic operations.

• We do not send promotional or third-party marketing messages via SMS.

Your information is handled in accordance with HIPAA and applicable federal and state privacy laws.

Opt-Out & Help

You may opt out of SMS communications at any time by replying STOP to any message. After opting out, you will no longer receive text messages unless you re-enroll.

For assistance, reply HELP to any message or contact us at:

The Nature of Health
Phone: 480-550-8247
Email: hello@thenatureofhealth.life

Opting out of SMS messages will not affect your ability to receive care, but it may limit appointment reminders and important notifications.

Message & Data Rates

Standard message and data rates may apply depending on your mobile carrier and service plan.

Carrier Disclaimer

Mobile carriers are not responsible for delayed or undelivered messages.

Eligibility & Consent

By providing your mobile number, you confirm that:

• You are the mobile account holder or

• You have authorization from the account holder to receive messages at the number provided

You may withdraw consent at any time by replying STOP.

Not for Emergencies

SMS messaging is not intended for urgent or emergency communications. If you are experiencing a medical emergency, call 911 or seek immediate medical attention.

Changes to This Policy

The Nature of Health reserves the right to update or modify this SMS Privacy Policy & Terms of Use at any time. Updates will be posted on our website with the revised effective date. Continued participation in SMS communications after changes constitutes acceptance of the updated policy.

Contact Information

If you have questions about this policy or your privacy rights, please contact:

The Nature of Health
480-550-8247
hello@thenatureofhealth.life