Our Commitment to Your Privacy

The Nature of Health is committed to protecting the privacy of your protected health information (“PHI”). PHI includes information about your health condition, treatment, and payment for healthcare services.

We are required by law to maintain the privacy of your PHI, provide you with this Notice of Privacy Practices, and follow the terms of this Notice.

How We May Use and Disclose Your Information

We may use and disclose your PHI without your written authorization for the following purposes:

Treatment

• We may use and share your information to provide, coordinate, or manage your care. Example: sharing information between providers involved in your treatment.

Payment

• We may use your information to collect payment for services provided. Example: billing, payment processing, or providing a superbill at your request.

Healthcare Operations

• We may use your information for clinic operations such as quality assessment, staff training, scheduling, and administrative purposes.

Other Permitted or Required Uses

We may disclose your PHI as required or permitted by law, including for:

• Public health activities

• Health oversight activities

• Legal or regulatory requirements

• Law enforcement when required by law

• Workers’ compensation claims

Text Messaging & Electronic Communication

If you provide your mobile number and consent to SMS communication, we may send limited text messages related to your care, such as appointment reminders, scheduling updates, and billing notifications.

Text messaging is not always fully secure. We limit message content to the minimum necessary and do not include sensitive medical details. By opting in, you acknowledge and accept the potential risks associated with electronic communications.

Full details are outlined in our SMS Privacy Policy, available on our website.

Uses That Require Your Written Authorization

We will not use or disclose your PHI for purposes other than those described in this Notice without your written authorization, except as permitted by law. You may revoke your authorization in writing at any time, except where action has already been taken.

Your Rights Regarding Your Health Information

You have the right to:

Access Your Records

• Request to inspect or receive a copy of your health records.

Request an Amendment

• Ask us to correct or update your health information if you believe it is inaccurate or incomplete.

Request Restrictions

• Ask us to limit how your information is used or disclosed. We are not required to agree, except where required by law.

Request Confidential Communications

• Ask us to contact you in a specific way or at a specific location (for example, by phone instead of mail).

Receive an Accounting of Disclosures

• Request a list of certain disclosures of your PHI.

Obtain a Paper Copy of This Notice

• You may request a paper copy of this Notice at any time, even if you agreed to receive it electronically.

Our Responsibilities

We are required to:

• Maintain the privacy of your PHI

• Provide you with this Notice

• Follow the terms of this Notice

• Notify you if a breach occurs that may compromise your information

Changes to This Notice

We reserve the right to change this Notice at any time. Any changes will apply to all PHI we maintain. The updated Notice will be posted on our website and available upon request.

Questions or Complaints

If you have questions about this Notice or believe your privacy rights have been violated, you may contact us at:

The Nature of Health
Phone: 480-550-8247
Email: hello@thenatureofhealth.life

You may also file a complaint with the U.S. Department of Health and Human Services. Filing a complaint will not affect your care.

Acknowledgment of Receipt

You are not required to sign an acknowledgment to receive treatment. This Notice is provided for your information and is available on our website and upon request.